Covid Safety Protocols

Health and safety protocols:

  • All attendees will be temperature screened before entry. Patrons with elevated temperatures will not be allowed to enter.
  • All attendees must wear a mask for entrance and anytime they are away from their seats or designated areas. (Masks will be provided to those without).
  • No outside food or drinks
  • No large purses, backpacks or bags
  • Touch free payments and ticket scanning
  • Restroom and elevator occupancy limited and monitored at all times
  • Frequent cleaning on touch surfaces and use of electrostatic disinfectant devices
  • Multiple touchless hand sanitizer locations are available throughout the venue.
  • Plexi guards in place for concessions, patron services and box office.
  • Seating in the H-E-B Performance Hall will be every other row with two seats empty between parties for adequate social distancing.
  • Floor markers for social distancing will be in place at all queuing locations- Parking garage elevator lobbies, Tobin elevator lobbies, concessions, patron services, merchandise locations, restrooms, and box office.
  • Social distance spacing will be maintained on the Will Naylor Smith River Walk Plaza and the Carlos Alvarez Studio Theater.
  • Tobin Center staff and volunteers will be temperature screened before entering the theater and will not be allowed to enter if elevated
  • Tobin Center staff and volunteers will wear face masks at all times.