Frequently Asked Questions for Event Rentals

Q:  When is the Tobin Center available for event rentals?

A:  The Tobin Center is available for private catered events year round.  There are several venues to choose from and each offers a unique experience for you and your guests.  Please call to request availability.  Team members can be reached at [email protected]

 

Q:  Are tables and chairs included in the rental rate?

A:  Yes, 66” round tables and banquet chairs are included with the venue rental.  An assortment of rectangular tables and cocktail tables are also available for your use based on availability.

 

Q:  Where will guests park for the event?

A:  At the Tobin Center parking for events will be secured in contracted parking spaces, via valet, or at available street parking meters.  Clients may purchase valet services through the Tobin Center.  These charges will vary depending on number of cars per event, but will be approximately $15/car.

 

Q:  Who can cater my event?

A:  The Tobin Center has one in-house caterer which clients must use for all food and beverage.   The Tobin Center is committed to the highest food quality and presentation, and clients have the opportunity to select from a wide variety of menu options and bar services.

 

Q:  I’d like special lighting, a microphone, and video loop at my event.  Is this possible?

A:  Yes.  The Tobin Center will offer top of the line audio/visual equipment and services for clients hosting private events.  A/V options are in addition to the room rental, and a Tobin Center representative will help coordinate these services for you.

 

Q:  Will multiple events be taking place at once? 

A: The Tobin Center will be a vibrant place, and there will likely be more than one event and/or performance taking place at any given time.  We are committed to helping your guests easily find their way by use of way finding signage, and strategically placed staff to assist your guests. 

 

Q:  How much time do I have to set up my event? 

A:  Use times are approximate and will vary based upon event requirements and venue activity, but the standard is four hours for the larger areas (H-E-B Performance Hall, Alvarez Family Studio Theatre and the River Walk Plaza), and three hours to set up the smaller areas (Leroy Denman Founder’s Lounge, East and West Rotundas, McCombs Grand Lobby, Valero Entry Plaza).  Pricing is subject to change according to event times and set up needs.  Table and chairs will be placed according to client approved diagram before allotted set up time begins.  Additional load in/set up time may be purchased in any space for $50/hour.

 

 

Q:  I would like to have an event that utilizes more than one area in the Center.  Is this a possibility?

A: Yes.  Package rates are available with combination of spaces.  The McCombs Grand Lobby is included with the rental of the H-E-B Performance Hall, and the Frost Studio Theater Lobby is included with the rental of the Carlos Alvarez Studio Theater.

 

Q:  Is a member of the Tobin Center going to be present throughout my event?

A:  Yes.  A trained professional member of the Tobin Center team will be present throughout your event to assist with any questions or concerns.

 

Q:  Are there decorating restrictions?

A:  Yes.  To protect the integrity of the building and the safety of guests, no open flame will be allowed inside the Tobin Center.  Candles, sparklers, and smoking are prohibited, as well confetti, fog, and haze.  Other decorating requirements will be reviewed on a case-by-case basis. 

 

Q:  Is there a dance floor?

A:  No.  All spaces have flooring which will be conducive to dancing (hardwood, concrete, carpeting), which also allows for a flexible room layout.  Clients who would like a set dance floor will need to rent one from an approved vendor.  Tobin staff will be happy to help assist in the coordination of this rental.

 

Q:  Will Security guards be required for private events?

A:  Private events taking place in the evening and/or those serving alcohol will have security personnel assigned.  This practice protects both the Tobin Center and our clients.  Security will be coordinated through the Tobin Center and will be billed on your final invoice. 

 

Q:  What is the deposit requirement, and is it refundable?

A:  The deposit is half of the venue rental fee, and is due upon signature of the contract.  It is non-refundable, no exceptions. The remaining balance is due 14 days prior to the event.  Bookings are made on a first come, first served basis.        

 

Q:  Are non-profit rates available?

A:  Yes.  Organizations showing proof of tax exempt 501(c)3 status will receive a discount on the venue rental.  Discounts are not offered on Friday and Saturday evening events in the H-E-B Performance Hall.

 

Q:  Is an appointment needed to see the venue(s)?

A:  Yes.  Personal tours are available by appointment only.  These tours are scheduled during regular business hours.  For further info, call 210-223-3333 or email [email protected]